Every patient verified before they walk in the door.

Ivory Automation builds your practice a custom bot that checks eligibility and benefits for everyone on tomorrow's schedule and writes a full breakdown into the PMS your team already uses.

Built in 14 days · First 2 weeks free · Every patient verified, or you don't pay

Benefits breakdown
Jamie Sample
UnitedHealthcare · PPO · SAMPLE-000184
Active coverage
via instant EDI
Preventive
100%
Basic
80%
Major
50%
Annual maximum remaining$1,090
$410 used of $1,500
Deductible
Individual
$50
$0 of $50 met
Frequencies
Waiting period · major: None
Cleanings 2 / year
Bitewings 1 / year
Checked by Ivory AutomationWritten to the PMS

Built around the software your front desk already runs

entrix
Open Dental
Eaglesoft
Curve Dental
Denticon
Dolphin
Interactive demo

Watch the bot do the legwork.

Pick a patient and watch the check run, step by step. Each one is reached the way that payer needs it: an instant link, a portal login, or a real phone call through the IVR menu. It's canned demo data, but it's exactly what your front desk would get back.

Today's schedule
Bright Smiles Dental · Jun 11
3 patients
Patient details
Date of birth
04/14/1986
Member ID
CIG-88204113
Group
DEN-44120
Relationship
Subscriber
Network
In-network
Service date
Jun 11, 2026
Provider
Dr. Lena Park · Bright Smiles Dental
Benefits check
Ready3 to check

Run your first check

Watch the bot reach the payer by instant link, portal, or a real phone call, then hand back a finished breakdown.

  1. Pick a patientJordan Marsh is selected
  2. 2Run the checkCigna is reached by phone call
  3. 3Read the breakdownCoverage, deductible and maximums
Instant linkEDIPortalsign inPhone callIVR
What you get

Every patient's benefits, ready before they arrive.

Waiting on your worklist before the patient walks in. Same clean shape every time.

Benefits breakdown
Avery Donovan
UnitedHealthcare · PPO · UHC-50418827
Active coverage
Verified Jun 11, 2026
via instant EDI
Preventive
100%
Basic
80%
Major
50%
Annual maximum$1,500
used $410$1,090 remaining
Deductible
Individual
$50
$0 of $50 met
Frequencies & limitations
Cleanings2 / year
Exams2 / year
Bitewing x-rays1 / year
Pano / FMX1 / 3 years
Crowns1 / 5 yrs per tooth
Waiting period · majorNone
Ortho lifetime maximum$1,500
Checked by Ivory Automation Saved to today's worklist

Coverage in plain percentages

Every category your team already quotes at the desk, already translated out of payer codes.

What's actually left

Annual maximum and deductible already netted out, so what you read is the dollar amount actually remaining.

Frequencies & waiting periods

The limits that quietly cause denials, like cleanings, x-rays, and major work, surfaced before treatment.

Saved before they arrive

Each breakdown lands on today's worklist, checked and ready before the patient checks in.

Same output, whatever the channel. The bot reaches each payer the way that payer needs. Your team never picks, and never sees the difference on the page.

Instant EDIwhere the payer supports itPayer portallogged in for youPhone (IVR)the bot makes the call

Your front deskgets its mornings back.Every patient is verifiedbefore they walk in.

Before / after

The same morning, two different days.

This is the part that changes for your front desk, and for every patient who reaches checkout.

Today · by hand

The morning you dread

  • 10–20 minutes per patient, verifying by hand
  • On hold with payers, logging into portal after portal
  • Guesswork when the coverage info is missing
  • Surprise denials, and awkward conversations at checkout
6+ hrsa week on the phone
What the average front desk loses to verification.
With Ivory Automation

The morning you want

  • One finished breakdown per patient, before they arrive
  • Every call and portal login is handled by the bot
  • Frequencies and waiting periods spelled out before treatment
  • No surprises at checkout, because your team walks in ready
0 minof your team's time
Our guarantee

Every patient verified 24 hours ahead, or you don't pay.

We build your bot in two weeks, then it runs free on your real schedule for two more, so your team sees it working before you spend anything.

Weeks 1 and 2

We build it

We map your PMS, your payers, and how your front desk records benefits today, then build the bot around it.

Weeks 3 and 4

It runs free

The bot checks your real schedule while your team watches. You pay nothing.

After that

The guarantee

Every patient verified at least 24 hours before their appointment, or you don't pay.

Verified means active coverage confirmed and a benefits breakdown saved in your PMS. Anything a payer won't share is flagged for your team to review. Patients booked less than 24 hours ahead and payer system outages are excluded; the bot still checks them as soon as it can.

Then: ongoing maintenance

Once it's live, it moves onto the flat monthly retainer, monitoring, fixes, and updates if a payer or portal changes, so it keeps working without you having to watch it.

FAQ

Questions before you book a call

Yes. We build around whatever PMS your practice runs, Dentrix, Eaglesoft, Open Dental, or anything else. Nothing to switch, nothing new to install.

Taking on a few practices at a time

Find out what verification is costing your practice.

Get a free roadmap built from how your own front desk runs. It takes about two minutes and shows what automated verification would put back into your week.

FreeAbout two minutesNo call required.